No. Conversations are unlimited on every plan, including Free. You are billed for AI replies only — seats are unlimited and talking to your own customers never costs extra.

One message generated and sent by the AI agent. Suggestions your agents reject do not count. Human replies never count.

On paid plans the AI keeps answering and you are billed the overage rate for that month. On Free it pauses and hands everything to your inbox instead — you are never billed by surprise.

As many as you like, on any plan including Free. Seats are unlimited everywhere — you will never get a bill because your team grew.

No. AltiDesk works with any website on any host. If you already host with AccuWebHosting we will do the setup and data import for you at no charge.

Yes, on Scale and above. You can also ask us to run a dedicated instance in a specific region if your data has to stay in one country.

The first 100 paid accounts get 50% off for twelve months, plus free onboarding and data import. In return we ask for a short testimonial and permission to use your logo. Your rate holds for the full term even after list prices rise.

From the billing page, in two clicks, with no call required. You keep access until the end of the period you have paid for, and you can export your conversation history at any time.